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AI workforce

Prepare a workforce brief around observable qualifications, language and domain context, calibration, and the people who will review difficult decisions.

Define the work before the role title

A title such as evaluator, trainer, or subject-matter expert does not explain the judgment a contributor must make. Start with representative tasks. State what a person will read, write, compare, classify, or decide; which reference material they can use; and which decisions should be escalated to a reviewer.

Build a candidate qualification map

Language

Name the language, locale, reading level, writing requirement, and any bilingual comparison the task requires. Separate conversational fluency from the ability to apply technical instructions in that language.

Domain

Describe the knowledge needed to judge the material and the evidence that would demonstrate it: work samples, credentials, a structured exercise, or experience with a specific kind of decision.

Task judgment

List the observable actions behind the role. Examples include checking a claim against a source, comparing two responses to a rubric, explaining a domain error, or recording why evidence is insufficient.

Operating context

Record time-zone overlap, tool access, data-handling constraints, expected task cadence, and the route for questions. Treat these as planning inputs rather than assumptions attached to a title.

Plan calibration before volume

Prepare a small set of representative examples with expected reasoning, including clear passes, clear failures, and boundary cases. Ask candidates or contributors to apply the same instructions. Compare where judgments diverge, then revise the instructions or examples before expanding the work.

Calibration should also reveal whether the qualification map is useful. If experienced reviewers disagree for understandable reasons, the rubric or reference material may need work before screening criteria become stricter.

Assign reviewer responsibilities

Questions for an acceptance brief

What demonstrates qualification? Which mistakes can be corrected with clearer instruction, and which require a different reviewer? How will the team sample work, route disagreement, and update calibration examples? Answering those questions creates a practical brief for a workforce discussion without assuming a delivery model in advance.

Bring the brief, not just a title

Share the task context, required judgment, source material, reviewer needs, and the decision your team is preparing to make.

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